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Building New Workforce Capacities

Primary care, mental health and substance use providers and staff are all being asked to expand their knowledge, roles and responsibilities in response to the challenge of care integration. To improve trauma-informed care, providers need new skills like motivational interviewing, recognizing bias and practicing empathy. They also need knowledge about new medications and effective treatments. In many communities, providers are building these new capacities together, leveraging each others' strengths, and using resources more efficiently. They are also engaging new members of the care team, such as community health workers and peers, to better support patients and bridge care into the community.

Partners leading this work across California include:


Alameda County Healthcare Services Agency

Health Quality Partners of Southern California

Redwood Community Health Coalition

Siskiyou Community Services Council


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